White Papers & Articles
Download any of these White Papers and Articles for a more in-depth look at our approach
- Job Aids
- Planning Development for Targeted Improvement
- Human Performance Technology Trend Predictions
- Using HPT to Improve Performance in Incident Command System (ICS)
- Making the Exemplary Normal
- Human Performance Assessment
- The Power of Working Strategically
- Which Performance Matters – HCI Whitepaper with Paul Elliott – June 2007
- Human Performance Trend Spotters: Paul Elliott – Interview by Carol Haig and Roger Addison
- Strategic Business Partner and Performance Consultant: Two Important Roles, Some Important Differences (article by Dana and Jim Robinson, written for HSA)
- Performance Consulting: The Art and the Science (article by Dana and Jim Robinson, posted with permission of the International Society for Performance Improvement)
SBP WORKSHOPS
Check back for public workshops in your area.
LATEST NEWS
Interview: “The Right Atmosphere” in The Suit, with Dr. Paul Elliott. Read Now
Article: ”A Strategic Approach to Role Based Talent Management” in Training Magazine by Nancy Q. Smith. Read Now
UPCOMING PRESENTATIONS
April 21, 2012 – Dr. Elliott, Dr. Folsom and Joe Harless will be presenting, “An Ounce of Analysis–The Legacy of Joe Harless” at the International ISPI conference in Toronto Canada. Joe Harless’s seminal work– An Ounce of Analysis –has shaped the thinking of performance improvement over much of ISPI’s history. This session will review the underlying premises of performance analysis, the value of an accomplishment-based approach, the robust nature of the data that are captured, and the impact when the analysis results serve as the basis for designing high-performance work systems.
RECENT AWARDS
Nancy Q. Smith will be moderating the panel presentation, Developing Supply Chain Talent at the 97th Annual Institute for Supply Management International Supply Management Conference on May 7, 2012, 3:00 – 4:15 p.m. in Baltimore, MD.
AVAILABLE WEBCASTS
- Performance Consulting Tips: Ask Powerful Questions to Achieve Results presented on October 25, 2011 by Nancy Q. Smith and Monica Drakes
View all webinars

