Elena F. Galbraith, CPT – Vice President

Elena Galbraith is Vice President, Performance Improvement for Exemplary Performance, LLC. Elena heads up the company’s Western Region office located in Redmond, Washington. With over 20 years experience in the human performance business, she holds a Certified Performance Technologist (CPT) designation and has been a practitioner in the field of human performance improvement since the early 1990s. Her primary focus areas have been in the manufacturing industry with the Boeing Company and in technology with Microsoft Corporation.

Elena is a certified instructor of Joe Harless' ABCD toolset and has certifications in Front End Analysis, Job Aids Workshop, and Expert OJT, better known as On-the-Job-Training. She is actively involved with the International Society for Performance Improvement (ISPI) and served two terms as President of the Seattle chapter. In addition, Elena has acted as the ISPI Advocate representative for Microsoft. Elena is a frequent speaker on performance improvement at local and international events, including co-presenting a keynote presentation with Dr. Elliott, Moving from Wants-based to Results-based Performance, at ASTD’s first Performance Summit in 2004. Elena has published multiple articles, including Making the Exemplary Normal, which appeared in the June 2005 issue of ASTD’s T&D Magazine.

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