The Real Value of Stars

August 6th, 2012, 2:31 pm

Consider this….

You have a sales force of 400 people carrying a quota of $1 million in sales per year.  Your very top sales people generate 50% more than the current quota or $1.5 million per sales year.  You wish all your reps could produce like those at the top tier. 

Knowing that your stars are usually unconsciously competent – you can’t just ask them what they do better or differently.  So you analyze their performance, taking note of their best and proven practices and develop a model – a Profile of Exemplary Performance.  Now, you leverage this model to enhance the performance of your remaining sales force.  Even if a small number of “average” reps improve their performance to the “star” level – you’ve made a shift in your performance curve!

So what does that really mean?  What is the real value of doing this?  Well, the implications of this shift are significant.  By producing greater results with your existing sales force, the biggest percentage of the increased value falls directly to your bottom line.

Consider our example; let’s assume all the representatives made improvements to their performance, improving their results 20% beyond their current level – this would equate to $100,000 increase in revenue per rep.  They would generate $40,000,000 in additional revenue.  Now, that’s the real value of stars! 

 **For over 25 years, we have used this proven approach to shift the performance curve by successfully replicating the performance of stars across multiple industries such as telecommunications, financial services, automotive, pharmaceutical, and high technology.
 
written by Sandy Lukasik, variations from the book, “Exemplary Performance: Driving Business Results by Leveraging the Insights of Your Star Performers”. The newest book written by Dr. Paul Elliott and Dr. Al Folsom of Exemplary Performance will be released early 2013.


Posted by Sandy in The Exemplar

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UPCOMING EVENTS

Shifting the Performance Curve Webinar Series

Based on the book, Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers.  These webinar workshops are a deeper dive into the content.  Join us for an interactive experience where you will learn to leverage the model inside your organization by utilizing foundational tools to optimize performance.

 

 
Session 1: Decoding the Performance of Your Stars – April 3, 2013  

 

Session 2: Leading for Exceptional Results – April 10, 2013 

 

Session 3: Replicating Your Stars – April 17, 2013

 

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